KNOWLEDGE MANAGEMENT IN TECHNOLOGICAL INNOVATION: CORRELATE OF JOB PERFORMANCE OF NON-TEACHING STAFF IN FEDERAL POLYTECHNIC, ILARO

Abstract

This study examined the need for knowledge management in technological innovation in facilitating the job performance of non-teaching staff in Nigerian Polytechnics. It investigated the importance of two components of knowledge management - transfer and application of knowledge in technological innovation and how these enhance efficiency and effectiveness of non-teaching staff in Federal Polytechnic, Ilaro. The study adopted the survey design with the use of questionnaire. The population comprised all non-teaching staff of the Federal Polytechnic, Ilaro Ogun State out of which 150 were randomly and sampled. Data collected were analysed with frequency counts and the hypotheses were tested at 0.05 level of significance using Pearson Product Moment Correlation. It was found that component of knowledge management examined were positively correlated with the efficiency and effectiveness of the non-teaching staff and that good knowledge management practice in technological innovation will enhance the job performance of this category of staff. It was recommended, among others, that the institution under study and other learning organisations should expand their knowledge management practices in new innovation about work methods, procedures and tools with a view to enhancing the performance of non-teaching staff especially in serve quality and delivery. Keywords: Knowledge Management, Technological Innovation, Job performance