Challenges and Prospects of Information and Communication Technology in Job Performance of Information Managers in Public Organisations in Ogun State, Nigeria.

Abstract

The study examined Information and Communications Technology (ICT) in Job Performance of Information Managers with its challenges and prospects with a view to meet global trend for higher productivity, speed, networking, excellent and effective delivery of services. In carrying out the study, three research questions were raised from which a structured questionnaire adapted was used to gather data. The study is a survey of an ex post facto design and the population comprised of all secretaries in the services of Public Organisations in Ogun State, Nigeria. Simple random sampling technique was adopted to select 150 Secretaries from the study population as the sample. The data obtained were analysed using simple percentage and mean method. Findings revealed that due to advancement in technology, Information Managers are faced with certain distinctive challenges of Information and Communication Technology in carrying out their jobs. Some of these challenges are inadequate or lack of ICT facilities, constant power failure, lack of training and retraining, information theft among others. The study concluded that Information Managers need to be capacitated mainly, because the rapidly expanding technology requires training and retraining of workers to perform new and changed tasks. It was recommended among others that Information Managers should also improve on themselves by engaging in non-public investment of applicable trainings, procurement of positive new technology together with utility software, shopping of applicable books and taking part in expert social networks activities.